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My credit card won't work, what do I do?

First, please check which kind of card were you trying to use.  Please verify that the billing address you are entering is the one on your credit card statement. Billing addresses entered that do not match the address on your account will prevent your payment form going through. If you are still having problems, please email and we will call you to manually process the card over the phone.

If you are unsure as to whether or not you were charged, please email the FW gmail account with your name and amount and we will get back to you.
Topic(s): Payments

Can I get a refund?

Yes, until the 25th of December. You will have to submit, in writing, a request for a refund via email and when your refund has been processed, confirmation of refund will be sent to you that way. 

Topic(s): Payments

Can I pay by check or cash?

Yes, you may download a registration form and print it out and send it in with your enclosed money to our office: ATTN: FWMIDWEST  C/O Walnut Creek Church 323 E. Locust Street. Des Moines, IA 50309.

Topic(s): Payments

Can I speak with someone regarding my questions?

You may call our office at 515.418.9994, extension 716 for Faithwalkers Midwest. If you would like us to call you, we’d be glad to. You may email and we will give you a call back! 

Topic(s): Questions